Woman Within
Reviews and Complaints
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Verified ReviewerResolved: Over charged and overdrafts
Company resolved the issue.
I let my financial institution contact them and I received my money IMMEDIATELY. They didn't pay for the overdrafts, BUT MY BANK WAVED ANY THAT WAS APPLIED. I am currently a happy customer.
Preferred solution: Full refund
User's recommendation: I am having a representative from my bank file on my behalf and cut the chase for me. Always check your bank statements
ChargeD a $30 late fee on a $3,53 interest charge!!!
User's recommendation: Watch your billing!! And the sales catolgs aren't really sales!! Customer service is a joke!!
WW lost this customer
User's recommendation: Shop elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck payment
Preferred solution: Amount of payments coming out of checking account and date for October.
1 item - 6 weeks, still not shipped
- Idk
- Sloooooow
Preferred solution: Deliver product or service ordered
User's recommendation: PATIENCE!.... they charge you, but slow to ship
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Excessive amount of time to deliver ELECTRONIC gift certificate
Company fixed the issue and I have been provided with full refund. Day 7 - still no electronic gift card. Finally reached a supervisor after being told by two others in different departments the gift card couldn't be refunded because it had been "processed" - and he refunded the $$ to my account.
- Affordability
- Cheap material
Preferred solution: Deliver product or service ordered
User's recommendation: Shop somewhere else - too many choices out there to go through this mess.
Informance about magazine
Preferred solution: One that is is not plus sizes
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerTrying to exchange items. TERRIBLE customer service!
I have not received return labels for my most recent orders. Sent e-mails with NO responds.
Called customer svc. NO HELP WHATSOEVER! Trying to get in touch with ANYONE who cares @ Woman Within...impossible! All I wanted was a return label for EXCHANGES.
Being disabled, it's extremely difficult to get to USPS or your other drop off locations. I also received a defective item & never received 1 item (paid for). Couldn't speak with any supervisor. Rep I spoke with was very hard to understand.
No interest in helping me. My sister & I order from the various Full Beauty brands companies often. That's about to end. In these times it's apparent that less & less people care about anything.
I would like a response from someone who knows your company better than customer service reps. I cannot tell you how upsetting my conversation with Nero (svc.rep.) went. Nothing was accomplished except my getting MORE aggravated. Lack of resolution was non-existent.
Just didn't care at ALL. Hopefully, someone will respond to me.
Thank you.
M. Caulfield
- Used to enjoy shopping your catalogs
- Bad customer service
User's recommendation: Close acvounts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStatrment
Preferred solution: Full refund
Poor communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Donna, TexasBilling issues
User's recommendation: Pay with a debit card. Don't use their credit services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service sucks just like the prices
I am sending everything back due to the fact that your customer service representative was very rude. I received my order today, and I was calling because I did receive all the items that I had ordered.
Furthermore, I wanted to know, were they on back order. Not only that, but I was also calling for a receipt. I hate that this company do not give receipt any more even though it is required by law. I was requesting a receipt as well.
Then I found out that I was overcharged for the tank tops, and I was requesting a price adjustment and no one could fix THEIR mistake. What kind of company is this now? You made the mistake, but you cannot fix it. You do not give receipt, so you can cheat the consumers out of their hard earn money, so they won't notice it and you the company can get away with it.
This is not fair. This is highway robbery. I am at the point where I feel like this was not the only time that I have been the victim of company robbery. I already know nothing is going to be done about it, so I have decided not to order any more from any of the companies affiliated with Woman Within.
Furthermore, I am sending the whole order back since the specialist tech had such a nasty attitude and did not want to help. He sounded as if I had stolen these raggedy old clothes. I don't have time for things like this.
I can take my money and business somewhere else where it is appreciated. I will be telling my eight sisters and our friends to do the same thing.
- Return policy is not easy l
- Hard to send items back
- No receipts
Preferred solution: Price reduction
User's recommendation: Find some other place to shop.
Order price
I placed an order today from a sale catalog where prices are reduced. When I asked the total price it came to over $100.
According to the sale catalog the total should be under $70 including shipping and tax. When I said to cancel the order I was told he couldn't do that. I asked to speak with a supervisor and was told they were in a meeting. Also was told that when the order arrived to return it for credit.
I also did not get the order number. This is the first time I have ever had a problem with this company.
Normally I have been very pleased with what I have ordered. I currently do not have access to my email.
User's recommendation: Make sure you have the sale price before your order is submitted.
This company stinks bigtime
User's recommendation: Don’t order
They sent a catalog stating that certain items were $12.50 each when bought in pairs. When I tried to order, they said the item was out of stock and would ship in September without the discount price.
User's recommendation: Find another company
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No need to play the 'disabled' card. It changes nothing. I know.