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2.2
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
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Value for money
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1 comment

I paid $54 for a pair of jeans I washed and wore 4 times. The jeans are falling apart.

I spoke to multiple customer service representatives. I spoke to a supervisor. They will not refund my money or exchange them because they have been worn and washed more than once. So I should expect them to last through only 4 wearings?

What kind of garbage are they selling? This is poor customer service at best. I will not even entertain the idea of purchasing from them again. I am thoroughly disgusted and disappointed in their company and their company service.

They have lost a customer for life and they couldn't care less.

My advice is to avoid this company like the plague. Geez, even Walmart has better customer service than this!

Product or Service Mentioned: Jeans.

Reason of review: Poor customer service.

Monetary Loss: $54.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Mar 06.
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Anonymous
#1487053

I purchase jeans from them, they were not the ones they had pictured on their website. The ones I received were poor quality and workmanship.

They smelled awful.

They are deceiving everyone. Most of their stuff is made in India or some other country overseas.

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